The Horror of Surprise
The defenseless couple walk along the dark hallway, dim lights flickering among the cobwebs. Eerie music crescendos as they near the door at the end, unsuspecting of any possible harm as they slowly reach for and turn the knob.
Sorry, that's as scary as we're going to get this Halloween season. Unless you're a project manager. And you're blindsided by the unexpected. Like some hideous monster jumping out from behind the shadows, there are always creepy-crawly things waiting to scare you:
- Indecisive executives
- Changing business landscapes
- New or forgotten requirements
- Office politics gone awry
- Sudden staff changes
I saw a t-shirt this summer that said "Life is all about how you handle Plan B," and that's especially true if you're a project manager. But with all of our risk and issue planning, few project managers TRULY give thought to Plan B and how it plays out.
What are the elements to creating a solid Plan B?
- Trigger Event - what has to happen among all your risks in order for you to jump away from Plan A? Define events, thresholds, or variances that must be present for you to go to your Plan B.
- Outcomes - what do you want Plan B to accomplish? Don't assume it's the same thing as Plan A. You may need to scale back features and functions of your scope to get done on time. You may need to sacrifice time or budget.
- Roles - what skill sets will help you achieve the Plan B outcomes, and which available staff have those skills? Avoid the temptation to simply reassign your Plan A team (after all, they may have been the ones who got you into the mess).
- Tasks, Dependencies, and Estimates - create your Plan B project plan to show how you will use the ROLES to achieve the desired OUTCOMES once the TRIGGER EVENT has occurred.
- Stakeholders and Accountability - who cares and how are we going to keep them apprised of our progress? How will we define "done" to ensure people are accomplishing Plan B?
So the next time you go sneaking around dark passageways on stormy evenings, make sure you have your escape route marked. Go Plan B!